Gerald Clerx
CLIENT ENGAGEMENT EXPERT
Gerald Clerx accelerates the success of his clients by providing them with the skills, the insights and the resources to master the three phases of client engagement: Assessment, Presentation and Negotiation.
The ‘Engagement Styles’ Matrix – The science of connecting with your clients
- Recognizing the strengths and limitations of your ‘engagement style’
- How to read a client’s ‘engagement style’ in under 2 minutes
Mastering Win/Win Negotiations – Overcoming objections with ‘The ACRE Formula’.
- How to alleviate client fears and re-establish transactional momentum
- How to resolve client frustrations using non-defensive communication skills
Secrets of the WINNING Pitch – The five elements of a successful presentation
- How to communicate a message with confidence and conviction
- How to align the content of your message with your client’s decision-making needs
The ‘Engagement Styles’ Matrix – The science of connecting with your clients
- Recognizing the strengths and limitations of your ‘engagement style’
- How to read a client’s ‘engagement style’ in under 2 minutes
Secrets of the WINNING Pitch – The five elements of a successful presentation
- How to communicate a message with confidence and conviction
- How to align the content of your message with your client’s decision-making needs
Mastering Win/Win Negotiations – Overcoming objections with ‘The ACRE Formula’.
- How to alleviate client fears and re-establish transactional momentum
- How to resolve client frustrations using non-defensive communication skills
keynotes
The ability to instantly connect with his audience is one of Gerald Clerx' greatest gifts. A
sense of humor is a powerful tool in learning and Gerald Clerx applies it with precision.
His international travels have afforded him a broad perspective of human behavior with
plenty of real-life experience to draw on too.
Gerald G. Clerx is a recognized industry thought leader on the topic of client engagement.
He aims to assist his clients in increasing business success rates.
about GERALD Clerx
Gerald G. Clerx is a recognized industry thought leader on the topic of client engagement.
He is the architect of the GAP Analysis Client Engagement Model and also the author of
"The ACRE Formula – Overcoming client fears, frustrations and positional impasses". His
professional aim is to assist his clients increase their business success rate by mastering
what he identifies as the three core skills of client engagement; Assessment, Presentation
and Negotiation.
Although Gerald Clerx’ work is conducted predominantly in the real estate sector, the main
principles of the GAP Analysis Client Engagement model are equally applicable across all
sales and service-based industries.
His clients include some of the biggest and also most successful retailers, landlords,
developers and real estate companies in the world, including The GAP, Cadillac Fairview
Corporation, Liberty Property Trust, Lincoln Property Group, Colliers International and
RE/MAX International to name just a few.
Office Manager, James Y.
Our office has a very high success rate when the ‘Bridging the Gap’ presentation format is used. Prior to using this presentation format our success rate was 4 out of 10 presentations won … now it is 9 out of 10
Real Estate Agent , Lachlan M
I am pleased to say that after a year or so of refining the GAP Analysis sales model, I have more than doubled my revenue. The feedback from my clients has been exceptional
Gerald Clerx
contact and book Gerald Clerx
Gerald Clerx is a recognized industry thought leader on the topic of client engagement. He aims to assist his clients in increasing business success rates.